Testimonials
   
 

Testimonials

CONTACT US : 425-489-8585 OR EMAIL US

We are very proud of our exceptionally high customer satisfaction results. Just as gratifying, perhaps even more, are the number of referrals that we receive. We are committed to working hard, every day, to live up to the expectations of our referring clients!  


I kept meaning to drop you a line after getting back from Italy. Our trip was fabulous . . .
The weather was fantastic—sunny everyday and daytime highs between mid 80’s and mid 90’s (a little on the hot side).
A and I would love to revisit Bellagio and Milan, and Sienna—Miles favorite pick was Amalfi. All great trip! -David

Family Vacation Lanai. Just wanted to let you know that our family trip to Lana'i was absolutely wonderful, exactly what we had hoped for.  We saw over 35 whales during the ferry trip to Maui, spent an entire day swimming with the dolphins in Manele Bay, played croquet on the lawns of the Lodge of Keole and had the most exquisite meal ever at the old hotel in Lana'i City. Just heaven. Thanks again for everything, Kathy

Tanzania Wildlife Safari. Hello Alnoor, We are at the Crater Lodge. Everything couldn't be better. We’re having a great time. Thanks for everything. It's a perfect trip. Kelly & Michelle

We had a wonderful trip and you personally made it really easy for us, especially given how little time we had to book. Thank you very much for all your help! Veronica


Bora Bora
Honeymoon. Thank you, Karimah! We do have a lovely room at the Intercontinental Thalasso near the end of one of the pontoons - #114.  Thank you! Moorea was lovely and we were upgraded to an overwater bungalow with fantastic snorkeling just off our bungalow. Have a wonderful trip. Dinner was great at Bloody Mary's last night - and today we did the jet ski tour in the rain! Marvelous! Best, Stephanie


Kauai
Hawaiian Vacation. I can’t tell you how much we enjoyed our trip!  It was better than we imagined, especially when we were told about the upgraded ocean front view.  We could not believe our good fortune!  The people, food, accommodations were amazing.  We followed your advice on the spa treatment at the Grand Hyatt.  We made a day of it and it was fabulous.  Thank you for making this a dream vacation for us! Regards Shawn


Spain
Vacation. Had a great time!  Thanks!  No problems.   It was great to get away! Really liked Granada, the hotel, the quaintness of the city ….and the Alhambra Tour. In Barcelona the Picasso guided tour was a good idea. Thanks again, Debby and Phil


Wildlife Safari. You outdid yourself in the planning dept.  The Normandy Invasion probably took less planning & execution.  Your people were wonderful – they just couldn’t have been more knowledgeable, professional & welcoming.  There wasn’t a bad one in the lot. I don’t know where you find your guides but they are great & having one all to ourselves was quite the luxury. We’ll give you the lowdown when we become coherent.  Meanwhile, Alnoor, many thanks for everything.  We will happily tell everyone who is even contemplating such a trip that you are the one to arrange it.  We couldn’t be more pleased with everything. BL


Honeymoon Planning. Rachel sent you a simple two-paragraph description of what we wanted a typical day on our honeymoon to be like, and you perfectly translated it into a trip that matched everything we said, and even what we didn’t! Thank you so much for your help. You have earned customers for life. Joseph & Rachel

Thank you so much for your expertise. It would be unsettling to book a vacation on Expedia without knowledge of the place to which we are committing ourselves.

Egypt Vacation. The trip was great!  Egypt was just a beautiful place.  Definitely worth the trip.  Really enjoyed seeing the Pyramids and the Sphinx.  All the thousands of year old structures are just phenomenal.  Jonny, Seattle

Family Disney Vacation Planning. We had a great time.  Thank you very much for your help in planning our Disney vacation. Don, Redmond

We so appreciate all you do for us! People ask why we have travel agents in Seattle; this is why! Thanks! BB, N Carolina

My trip was absolutely wonderful…!  The package you got for Jen and I … was really incredible – the staff there was amazing, our room was phenomenal and the complimentary meals were fabulous!  We had a terrific time

French Vacation. Bonjour Salima, We had a wonderful time in France.  This trip has inspired us to start planning our next overseas adventure. We’re thinking of Greece next! I would like to stop in soon to get some brochures from you to inspire our planning.   Anyway, I want to thank you for all your help in planning our vacation to France. This was a dream come true! Merci! Tara & Gary

We have booked a River cruise of Western Europe and….  Long story short, Karimah came through like a bandit and with much haggling on her part, we were able to take advantage of their half price "sale".  She put her "power" and record with the company, and the Virtuoso power, and the double discounts applied.  So, thank you folks for steering us to her and Alnoor!  We did speak with a VP of the company and he told us we had one good travel agent!

I would very much like to stop by and see you/Karimah in the office on Saturday if you are going to be there, in order to thank you both in person…  let me know! Thank you so much again for everything!  I’m a true believer in the benefits of working with Hill Barrett, and especially working with both you and Karimah! Thanks! Lisa

Destination Wedding and Honeymoon. Thank you so much with the assistance and organization of our wedding.  Everything was perfect, the decorations were a nice surprise.... everyone enjoyed champagne and fruit to room ....thank you.  I attached a few pictures of our wedding day.  Also our room at the Four Seasons was incredible.... we were obviously upgraded to a 2 bedroom suite ... more like a condo.  What a surprise :))  thank you very much ... it was much needed to kick back and relax, just the 2 of us .... it was so nice we did not leave, even had dinner delivered to suite.  Karl and I will definitely call you when we travel next time.  Again, Thank You ... Thank You Cindy and Karl.

Salima, The trip was great!  … all were successful.  We all had a great time and the weather was beautiful.  Thanks for your effort and putting this together for us….Thanks. Michelle

Southern Africa Safari. We just wanted to let you know that we are back from our South Africa adventure!  We had an absolutely wonderful time.  Your recommendations on lodging and activities were perfect, and the on-site personnel were incredibly helpful and knowledgeable.  Kathy also wanted to thank you for the surprise birthday…

I wanted to follow-up with you about our great trip - everything went so well! And it was just amazing.  I loved every place you hooked us up with!

Honeymoon in Europe. Good Morning Karimah, I wanted to thank you helping us plan a wonderful wedding/honeymoon! Everything was perfect! We appreciate the extra time you spent assisting us. We had a great time in Europe and are looking forward to planning our next vacation! Thank you again! Heather and Tim

Thanks again for your magic touch in my life of adventure. It was a trip of a lifetime and we both had a phenomenal time! Best, Tammy

Italian Vacation. Alnoor, Karimah and our friends at Hill Barrett Travel. Thanks you all so much. We always enjoy working with you in planning a trip and Italy this year was no exception!”

Karimah, Howell and I want to thank you for booking this wonderful honeymoon for us! We’ve enjoyed every minute so far and it’ll be hard going back. Thanks again and take care! June and Howell

Karimah, Thank you-- that is my first week back to work so I am not sure of my schedule yet, but we would like to get together.... You did an AMAZING.... AMAZING job on the trip plan... Paul and Tracey

Mediterranean Honeymoon Cruise. Doug and I just got back from the cruise last week and had a wonderful time!  It was the most relaxing vacation we have ever taken...which was so needed after the wedding. Sea Dream was the most amazing cruise line!  The service level was beyond outstanding....you never asked for a thing!  I cannot thank you enough for recommending this company.  We are already talking to our friends and thinking of when we want to do their Europe cruise.Thank you again for all your help planning everything.  It was absolutely the perfect honeymoon.  :) Kim (and Doug)

 I TRULY appreciate everything Karimah and you both did for me throughout!  Please pass along my heartfelt thanks to Karimah – she SERIOUSLY went above and beyond with her level of service on Sunday for me…  I felt very bad causing her so much work on her day off. But without her help, I would not have been able to solve the problem with my flight and ensure my sister could get into the hotel, so I deeply appreciate all that she did for me.

Galapagos Expedition. We had a wonderful trip. The total experience was extraordinary in everyway. The boat and service ---- great, the naturalists were knowledgeable and fun, the animals marine life and flora/fauna was fascinating.  Lindblad did a great job. Thanks for suggesting them they made the trip memorable. I love Quito --our tour guide was very informative and gracious.  Thanks again, Em

European Cruise.
We wanted to thank you for all of your help organizing our honeymoon. We had a wonderful Scandinavian cruise and also enjoyed exploring Norway. Thank you for taking care of all the trip details for us. Chad & Anna

Hi Marquetta, Just a quick note to say thank you for your assistance with our cruise.  We enjoyed the bottle of wine you sent.  Thank you.

Caribbean Wedding Anniversary. We have had a wonderful time in this beautiful place! This could not have been more perfect for us. We would recommend this gorgeous place for anyone. He head home today, rested, happy and feeling truly blessed. Thank you so much.
Love, Robbins and Giles 

Karimah, I can’t thank you enough for your invaluable support of our travel wishes. We appreciate you passion for travel & for helping us get a great deal. Make-a-Wish

Make-a-Wish Australia Vacation. Thank you so much for your hard work. The family had a wonderful time in Australia. Thank you for helping H’s wish come true!” Make-a-Wish Granters

MM and her family had a fabulous time on her wish trip. I have seen some of the pictures and they are all full of smiles…Bless you! Make-a-wish

Make-a-Wish Mexico Vacation. Thanks so much for your help with Z’s trip to Mexico. The whole family had a fantastic time. They said it was like a dream. Thank you! Make-a-Wish

Many thanks for arranging a fabulous trip for our family. We’ll certainly keep you in mind for our future travel plans”.

Thank you so much…our family really enjoyed it. We want to thank you for your help in making arrangements and advise for our trips”

I just wanted to let you know how pleased I was with our vacation. It far surpassed my expectations. It was one of the most amazing and memorable trips we’ve taken as a family. I’ve already recommended ….

We had a great trip.  All the arrangements were in perfect order.  You did an excellent job setting it all up for us.

Spain & Portugal Tour. The Portugal/Spain trip was a marvel on many fronts:  Weather, sights, Tour Director, Patricia, food, wine, traveling companions and our Spring Fling group.

Thanks again for you help.  We are home and very happy.  Best family vacation we’ve ever had. The pools were amazing, good restaurants and ideal location.  I’m not sure I would have done anything different and we’ll be thinking how to make this happen again next year.

Just wanted to thank you for the wonderful service we got from our stay at the Fairmont! We were promptly upgraded to the Gold floor on check in. The Gold upgrade is an incredible value. The hotel was worth every dime...Thanks so much! Sherry

It was a great and unique trip, one of the best I had in my life.

Hawaii Holiday. I wish I had been home to take your call! We had a wonderful time at the Kahala. I had high expectations and they were totally met! Our beautiful rooms .... Upon arrival we received welcoming leis, our beach bags and towels..... Thank you so much. Our view looked out to the ocean, down onto the pool area, and down onto the dolphin lagoon and sea turtles. Absolutely beautiful! Kim

The trip was wonderful….and our whole family loved it! Don and I enjoyed swimming with the stingrays and survived the zip-line in the Roatan jungle. It was a perfect trip!

"Our trip went very well! We had a very good time! The hotel was fantastic. They were so helpful and accommodating. Our room was ready within a half an hour of our arrival. The transports went well. We had a great time at all the parks. It was a perfect time to travel there......."

Thanks so much.  We are so excited.  We leave in just over 2 months.  YAY!  We appreciate all of your hard work.  We've learned to trust you, as our past two trips have been amazing :-)

Island of Lanai Hawaii Honeymoon. Everything was amazing, and I can’t thank you enough!  The Four Seasons was really amazing – beautiful, and with great service non-stop.  The room was amazing – you upgraded us to a partial ocean view, which was spectacular.  We could see dolphins jumping out of the water from our room! We sat by the pool one day and sat by the beach two days.  Both places have great service – and all the included benefits are nice, from being seated by the staff to the available sunscreen, lemonade, water, snorkel gear, towels, etc.  Again, the staff was very friendly. All in all, it was a perfect beginning to our honeymoon. Thanks, Fred 

Hawaii Wedding and Honeymoon. I just wanted to take a moment to write a note on the part of my husband and I regarding the service we received from Marquetta in planning our travel arrangements for our recent wedding and honeymoon on Maui. Normally, I do not use travel agencies – I always find a better price on my own. However, Marquetta found us not only the best price, but more importantly, the best combination of hotel, air and activities that fit exactly what we would enjoy and needed for our trip.  I especially appreciate Marquetta’s attention to detail and positive attitude, even when dealing with a bride! She attended to the most minute of details, such as my concerns about transporting my gown on board – without ever making me feel like I was being too picky. This is a rare and important quality when helping out brides! Thank you again for having staff like Marquetta – I only wish we had another trip soon we could plan! Mr & Mrs Ryan & Kate Des Moines, WA

Honeymoon Safari. My clients were ecstatic with the arrangements you made. They said that their driver was amazing, always on time, with a wealth of information and that they looked forward to every day that Hill Barrett Travel  had planned for them (using services of Ivory Safaris). There were no glitches, all went smoothly and most importantly, you were able to tailor this trip to meet their specific interests and needs. It is rare that I get a honeymoon safari request... it's nice to know there's someone out there I can trust to do a great job. Best to you and Karimah. Irene

Fiji Wedding & Honeymoon. Well, we're back and back to work, but we're not liking it one bit......We loved ....There's no nightlife, no shopping on the island, no social activities. The food is local and Fijian style-- we thought it was great. We'd live in that villa forever if we could. Also, the wedding was great…. I posted a fuller review on tripadvisor....Thanks for making our trip happen. Jennifer

Hawaii Wedding and Honeymoon. Thank you so much with the assistance and organization of our wedding.  Everything was perfect, the decorations were a nice surprise.... everyone enjoyed champagne and fruit to room ....thank you.  I attached a few pictures of our wedding day.  Also our room at the Four Seasons was incredible.... we were obviously upgraded to a 2 bedroom suite ... more like a condo.  What a surprise :))  thank you very much ... it was much needed to kick back and relax, just the 2 of us .... it was so nice we did not leave, even had dinner delivered to suite.  Karl and I will definitely call you when we travel next time.  Again, Thank You ... Thank You. Cindy and Karl.

Safaris. I did have a chance to call the references provided by Karimah, and was not surprised by the stellar reviews from your past customers.  We are sold Alnoor and are very much looking forward to this trip. Thanks, Matt & Tracey

 South Africa Safari. We just wanted to let you know that we are back from our South Africa adventure!  We had an absolutely wonderful time.  Your recommendations on lodging and activities were perfect, and the on-site personnel were incredibly helpful and knowledgeable.  Kathy also wanted to especially thank you for the surprise birthday cake (picture attached below, along with a few others) you had delivered to her at Knysna.  We both definitely enjoyed the whole trip! Marcus & Kathy

Kenya and Tanzania Safari. Just a quick note to let you know our trip to Kenya/Tanzania was amazing. We saw every type of animal we could have wished to see - even baby lion cubs. Many animals came within feet of our jeep (or boat) - which was a wonderful experience. The weather was great - I think it only rained two nights during our 3 week trip. The accommodations were diverse and enjoyable ... transfers went very smoothly.... a thoroughly relaxing, unique, and memorable vacation! Thanks for all of your efforts in getting our trip arranged on relatively short notice. Thanks again! Jon & Briana

Tanzania
Safari. Just a quick note to tell you that we will be leaving Klein's Camp tomorrow morning. We absolutely love Kleins.  Have seen wonderful sights.  The staff is terrific.  Ngorongoro Crater was a sight to behold and ……your staff in Nairobi is great and our driver, John, can come live with us any time he wants.
Will contact you once we get home.  Thanks again.  We are all doing fine and Fred is taking tons of photos. Barb

Honeymoon Kenya & Tanzania Safari. Christy and I went on our Honeymoon safari to Kenya and Tanzania last year through Hill-Barrett.  I just received an email from Virtuoso Exclusive and saw your name on the marquis.  I thought I would drop you a line and wish you a Happy Holiday Season.  We certainly hope all is well with you and your business and that you have been extremely busy sending people on the trips of lifetimes to Africa.  I know we will certainly never forget ours…and would never think of utilizing or recommending anyone but you as a travel agent for such a trip (in fact, we mention how great you were almost every time we talk about our safari). Tim

Hello Hill Barrett friends, You were very instrumental in making this trip one of our most memorable vacations ever.
Best regards, Marcus

Egypt tour. Just a quick note to let you know we're both safely in Egypt and very much enjoying our time here.  We LOVE our Egyptologist!  We have one more day in Cairo before heading to Alexandria.  We're enjoying the 70 degree weather, as opposed to the snow/wind Seattle is experiencing!  Thanks again for getting us all set up! Briana

Mexico Vacation. Trip was truly fabulous, Marquetta.  It’s a great resort and everything about it was excellent.  Thanks for your help. Ken

Thank you much for coordinating our travels. We had a very nice stay and enjoyed our day trip (zip line, biking, snorkeling) -- for me it was a highlight to see other parts of the area. All the best, Stephanie

Safari. We had a great time again.  The resort is beautiful and the people were nice.  Shannon was able to get the first trip refunded and they already sent us checks!  Thanks for everything, Andy

Tim and I certainly appreciate all of the wonderful care with which you have provided us in the weeks leading up to our vacation as well as in the weeks following our return home. It is evident that you strive to provide your clients with the best services so they may enjoy a wonderful travel experience.

Mexico Anniversary Vacation.  Randy and I just returned from Mexico and we had a fabulous time ....... Everything went without a hitch and we had no travel problems. In fact, Continental upgraded us to First Class on our flight home from Houston. We enjoyed Mayaland very much, and were very glad you suggested staying there. Thanks for your help in planning our vacation! Kerri

I want to thank you again for putting this absolutely amazing journey together for us!!! Your personal touch was so evident. We do appreciate all the work you put into the planning and then the execution of the trip. Betsy

It is Sunday morning, and we are about to head down to breakfast in this beautiful hotel.  We are rested and ready for the next part of this wonderful trip.  Even a bit mentally and emotionally rested, we think!  Wow, what wonderful experiences we are having!

Again, if we have not expressed it enough, THANK YOU for putting together the most amazing trip EVER. Bonnie


Southern Africa
Safari. I, too, wanted to put in my two cents worth regarding the wonderful trip to Africa!  Can't stop thinking about the wonderful times we had - met great people, saw outstanding wildlife, enjoyed wonderful scenery - I could go on and on. Again, thanks for such a wonderful trip!  This is one for the ages!

The main difference between you and the other travel agents was your ability to get us "excited" about a trip.

In order for our travel advisors to continue providing creative, efficient and memorable travel experiences, the staff at Hill Barrett Travel regularly receive briefings and presentations by destination specialists from around the world, participate in several online webinars each month, as well as attend several seminars and symposiums hosted by tourism boards and Virtuoso each year. However, most critical is the amount of traveling that Hill Barrett Travel staff will log each year. During the past 18 months only, we have visited several countries in all the continents: Africa, Asia, South America, Antarctica, and Europe! This helps us keep continue providing wonderful ideas.  


As members of the Virtuoso network - the most prestigious name in luxury travel comprising less than 1% of travel agencies in America – we have been able to leverage our excellent relationships with the finest hotels, resorts, spas, cruise lines, and tour operators in the world, to provide benefits to our travelling clients utilizing their services. Clients receive recognition when they arrive at the resort, good possibilities of complimentary room upgrades and special amenities that often are exclusive only to our clients.

The world awaits.... let Hill Barrett Travel plan out your vacation so that you can travel with the confidence that you can expect the highest standard of service when staying at our Virtuoso partner resorts.